#FutureWorkDebatte: data-driven decisions in the organisation
Munich, 20 April 2023
With few exceptions, companies cannot afford to ignore data-driven decision-making these days. Human Resources in particular stands to benefit. This is the conclusion that guests of the virtual #FutureWorkDebatte organised by acatech’s Human Resources Working Group and held on 3 April arrived at. Participants consequently called for its greater use.
Humans and artificial intelligence combined can make better decisions on the basis of data. This was the starting assumption for the eighth #FutureWorkDebatte on 3 April 2023, which featured Ildiko Kreisz (Accenture Dienstleistungen GmbH), Sabine Bendiek (SAP SE), Sven Laumer (Friedrich-Alexander-Universität Erlangen-Nürnberg) and Ali Tschakari (Bitkom). However, the guests stated that data-driven decision-making is still far too rare in Human Resources. Yet, this could be of great benefit for the entire HR lifecycle – from recruiting to personnel development and employee retention. Since many issues are identical for various companies, the use of standard software for these issues could be advantageous.
What’s important, it was noted, is that HR employees in particular be better trained in how to correctly generate, select and analyse data. If there were a better understanding of technologies, they could ultimately be used better, said moderator and acatech Executive Board member Frank Riemensperger. The data-driven company must also be considered from the point of view of the employee. It must be clear what improvements data-based processes bring about for the individual employees themselves, said Ildiko Kreisz.
For data-driven business processes to work in Human Resources, it is essential to have clear rules for handling data as well as to put in place the infrastructure within the company. It is possible and important to factor in data protection and data security from the start when developing the software for use in this area, said expert Ali Tschakari from Bitkom.
Summing up, Human Resources Working Group host Henning Kagermann re-emphasised the importance of data-driven, and thus evidence-based, decisions. However, on the one hand, the right technological support is needed for this, which is lacking in HR in particular. On the other hand, workers’ sense of personal responsibility must be strengthened. Ultimately, if they can see the benefit of a system, they will be much more willing to use it.
Recording of the event (in German)
About the debate series Fit for Future Work
Current proposals from acatech’s Human Resources Working Group are zeroing in on how a good working relationship can work and how digitalisation can go from bugbear and suspected job-killer to an opportunity for good work. In its debate series “Fit for Future Work” the Human Resources Working Group puts forward its perspectives for public discussion. The latest information and positions surrounding the debate series are available on social media: